frequently asked Questions
🏄♀️ Can I really learn to surf with your boards if I've never stepped on a board before?
Yes of course ! Our boards are designed for people like you who dream of riding the waves like the pros. So even if you think your balance is comparable to that of a flamingo on a skating rink, our boards will have you feeling like Kelly Slater in no time!
💰 Why are your boards a little more expensive than the others?
Well, you know what they say: you get what you pay for! Our boards are made with top quality materials and designed by passionate surfers to provide the best surfing experience. So, yes, they may cost a little more, but believe us, they are worth every penny.
🌊 Which surfboard should I choose?
Excellent question! The choice of board depends on your skill level, height, weight and the type of waves you plan to surf. Do not hesitate to contact us for a little friendly advice and we will help you choose the board that will make you look like a god or a goddess of the sea.
📦 How long does it take to receive my surfboard?
We do our best to ensure that you receive your new surfboard in a flash! Usually it takes 5-7 business days, but if Neptune is on our side, you might even receive it sooner.
🔧 Is there a warranty on your surfboards?
Yes, absolutely! All our surfboards are covered by a one year warranty against manufacturing defects. But beware, if you decide to use it as a sled in winter, the warranty will not cover damage!
🌍 Do you ship internationally?
We are! Even if you live in a remote little corner of Patagonia, we'll make sure your board arrives safely. However, postage costs may vary, so check when ordering.
😊 Can I surf if I can't swim?
Hmm, that's a joke, isn't it? Just in case: no, no, and again no! Knowing how to swim is a vital skill for surfing. It's like asking if you can drive without knowing how to brake. So go ahead and sign up for swimming lessons before you get on a board. The sea will be waiting for you, I promise!
🏖 Can I leave my surfboard in the sun all day long ?
The sun is awesome, isn't it? But, like us, too much sun can harm your board. The sun can discolor your board and make it more fragile. So even if your board loves catching a few waves, try not to let it sunbathe all day.
🚗 How To transport your surfboard?
If your car is big enough, you can put it inside. Otherwise, you can invest in roof racks. It's like a baby seat for your board. It keeps her safe while you drive. But be careful, don't forget that it's up there before you enter your garage!
🏄♂️ How long does it take to become a good surfer?
Ah, the million dollar question! It really depends on you. Some people have a natural knack for getting on a surfboard and looking like they've been doing it their whole life. Others, it's like learning to tango with two left feet. But don't worry, with practice, patience and one of our awesome surfboards, you'll be catching waves like a pro in no time.
👫 Do you offer discounts for surf schools or groups?
Yes, we love groups! Whether you are a surf camp, or surf school, even a team of lifeguards or a group of friends who are passionate about surfing, contact us to find out more about our special offers for groups.