Once shipped, you will receive an email with the tracking number. You can also check your Shopify customer account.

Generally 5 to 7 business days for metropolitan France. Custom-made or pre-ordered boards may take longer — the lead time is indicated on the product page.

Credit card (Visa, Mastercard), PayPal, Apple Pay and Google Pay. Installment payments available via Shopify Payments subject to eligibility.

Contact us quickly via chat or the contact form. If the order has not yet been shipped, we can modify or cancel it.

You will receive a confirmation email with your shipment tracking. Upon receipt, check the conformity of the products before signing the carrier's delivery note.

Make precise handwritten reservations on the delivery note and refuse the package if the goods are damaged. Report the anomaly by registered mail to the carrier within 3 working days. Consult the other answers in this help center to prepare for your delivery.

Yes, we ship to Europe and beyond. Shipping costs and delivery times vary by destination and are calculated at checkout.

You have 14 days after receipt to contact us. The product must be in its original condition, unused at sea. Please refer to our refund policy.

2-year warranty against manufacturing defects on all our boards. Damage from use (shocks, UV, unauthorized repairs) is not covered.

Contact customer service with photos of the defect and your order number. Our after-sales service team will respond within 48 hours with a solution (exchange, repair, or credit).

Consult our size guide: the golden rule for beginners is 1 liter of volume per kg of weight. Minimum 7'0 for a beginner adult.

Take our level quiz in 2 minutes. It will guide you to the right range and size.

The Board Selector asks a few questions about your level, size, and goals, then recommends the ideal Zeus board.

Read our first surfboard checklist — volume, shape, foam vs. epoxy, budget. Then validate with the Board Selector.